Are you looking for a role where your work really matters? Are you someone who enjoys keeping things organised and making sure everything runs smoothly behind the scenes? Do you like variety in your day, balancing administration, finance and customer support while working with people from all walks of life? Are you looking for a role where your work genuinely makes a difference to people in your community? If that sounds like you, this could be the perfect opportunity at Fresh Start, a charity that supports people moving on from homelessness and those at risk of homelessness across Edinburgh.
About the role
As our Admin & Finance Assistant, you will play a key role in keeping the organisation running effectively every day. You will often be the first point of contact for volunteers, donors, service users, partner organisations and businesses, so you will need to be approachable, organised and confident communicating with different people.
You will spend your days responding to calls and emails, processing referrals, maintaining databases, organising paperwork, supporting meetings and events and helping manage diaries and schedules. You will also support fundraising activities and work closely with colleagues across the organisation to ensure everything runs smoothly behind the scenes.
In addition, you will support the finance side of the organisation using Xero software. This includes reconciling bank accounts and petty cash, processing invoices and transactions, tracking Gift Aid donations, helping with weekly banking and supporting the management of outstanding payments.
Responsibilities
- Respond to calls and emails
- Process referrals and maintain databases
- Organise paperwork and support meetings and events
- Manage diaries and schedules
- Support fundraising activities
- Reconcile bank accounts and petty cash using Xero
- Process invoices and transactions
- Track Gift Aid donations and support weekly banking
- Manage outstanding payments
Qualifications
- Previous administration or reception experience
- Strong IT skills and excellent communication skills
- Experience using finance software such as Xero is beneficial
- Experience in a finance assistant role is beneficial
- Understanding of the voluntary sector and empathy with issues relating to homelessness and poverty
Benefits
- Salary of £26,198-£30,095
- 29 days annual leave (pro rata) plus 6 days public holidays
- Christmas and New Year closure (with allocated annual leave)
- Supportive team environment
- A role with clear, practical impact
About Fresh Start
Fresh Start is an Edinburgh-based charity supporting people moving on from homelessness to make a home for themselves with dignity. Since 1999, we have provided practical household essentials, skills support, food support, and community-based services that help people settle into their new homes and build stability, confidence, and connection. As demand has grown, so has our impact. We are now entering an ambitious five-year growth phase, and we remain focused on tackling poverty and inequality through collaboration, innovation, and advocacy. Our work is led by the values of Respect, Collaboration, and Empowerment, and everything we do is designed to support people at a critical point in their lives and help create lasting positive change.
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