Overview
This is a 6 month temporary position working full time, 40 hours per week. Working for us as our Driver / Service & Branch Assistant, you will be out and about for much of the day delivering, collecting, servicing and maintaining our equipment before returning to branch to support the wider team. This is a varied role that combines driving, customer service, equipment maintenance and operational support. This is a great opportunity to join our team if you are looking for a role where your customer service skills are put to good use, you enjoy being on the open road and take pride in delivering exceptional service whilst supporting customers to get the job done safely and efficiently.
Responsibilities
- Carry out all deliveries and collections as allocated to you by your line manager.
- Give clear and confident demonstrations of equipment to customers when required.
- Display professional customer service at all times whilst on site and whilst driving company vehicles.
- Ensure all equipment is stored safely and correctly whilst in branch and during transportation.
- Support the servicing and operation of seasonal events, ensuring equipment is delivered, maintained and collected to the highest standards.
- Carry out the cleaning, servicing, inspection and routine maintenance of portable toilets and other seasonal hire equipment, ensuring all items are safe, compliant and ready for hire.
- Undertake vehicle towing duties when required, ensuring all towing activities are carried out safely and in accordance with company procedures and relevant legislation.
- Safely load, unload and move equipment using forklift trucks where authorised and trained to do so.
- Support the branch team with equipment preparation, housekeeping and operational activities as required.
- Assist in any other ad hoc duties within the branch.
- Assist with multidrop driving and provide a good knowledge of the local area.
Qualifications
- Excellent customer service skills with the ability to communicate confidently and professionally with customers.
- An interest in machinery, tools and equipment, with a willingness to learn and develop your technical knowledge.
- Comfortable carrying out cleaning, servicing and maintenance duties as part of a varied operational role.
- Experience of towing trailers or a willingness to undertake towing responsibilities and any required training.
- Flexible and adaptable approach to supporting seasonal event work and changing customer requirements.
- Flexible approach to working patterns, with the ability to support seasonal demand, event work and occasional changes to working hours when business needs require.
- Current Forklift Truck (FLT) licence or previous forklift operating experience is desirable.
- Basic knowledge and understanding of workplace health and safety.
- Full UK driving licence essential.
- A positive attitude and commitment to supporting colleagues and customers alike.
Health & Safety Culture
Commitment to Brandon Hire Station’s health and safety culture of Start Safe, Work Safe and Home Safe.
EEO Statement
Disability Confident. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Benefits
- Competitive salary
- Salary sacrifice pension
- 25 days holiday plus bank holidays (pro rata)
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover (3x salary)
- Share Save Scheme
- Eye Care Vouchers
- Recommend a Friend Scheme
- Learning & Development opportunities, including structured inhouse training and external training where required
- Cycle to Work Scheme
- Long Service Recognition
- My VP Discounts – a variety of discounts and rewards on thousands of wellknown brands
- Discounts on Hire Station products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on healthcare cash plans)
- Right Assist 24/7 accident helpline – free joining
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