Chief Information Officer

wThe CIO – UK is responsible for owning, shaping, and delivering the UK technology strategy, ensuring resilient, secure, and high performing digital operations. This role leads the full technology ecosystem across Engineering, Digital Operations, Cyber Security, and Data, with a strong emphasis on people leadership, operational excellence, and business value creation. The CIO acts as a trusted advisor to the business, driving cloud transition, improving speed to market, and embedding an employee first, customer centric approach across all technology initiatives

.Key Responsibiliti

• gyOwn and deliver the UK technology strategy, including cloud transition and modernisation of platform
• s.Manage and optimise the UK technology ecosystem, ensuring scalability, resilience, and performanc
• e.Ensure robust, secure, and resilient IT operations across all UK systems and platform
• s.Maintain high availability, business continuity, and disaster recovery capabilitie
• s.Protect brand reputation through operational excellence and regulatory complianc
• e.Identify and deliver cost efficiencies while maintaining service qualit
• y.Own capital expenditure (Capex) planning and investment governanc

e.Cyber Security & Resilie

• nceOwn and lead the UK Cyber Security strategy, protecting client, partner, and consumer da
• ta.Strengthen cyber posture through security by design principles across platforms and engineering practic
• es.Lead incident response, risk mitigation, and ongoing threat monitori
• ng.Ensure compliance with UK regulatory requirements and global information security standar
• anceDrive proactive risk management and service performance monitor
• ing.Ensure compliance with Group IS&T policies and local UK regulati
• ons.Manage technology budgets and vendor relationships effectiv
• ely.Improve IT service management (ITSM), change management, and governance proces

ses.People & Organisational Leade

• rshipServe as a visible and credible technology leader across the UK busi
• ness.Lead Engineering, Digital Operations, Information Security, and Data leadership t
• eams.Build, coach, mentor, and develop high performing technology t
• eams.Evolve team structures and capabilities to meet current and future business n
• eeds.Foster a culture of ownership, collaboration, and continuous improve
• ment.Champion an employee first mindset and shape an outstanding employee experi

ence.Business Partnership & Ad

• visoryAct as a strategic advisor to senior stakeholders on technology, risk, and digital transform
• ation.Deeply understand the customer journey and translate it into strong technology value proposi
• tions.Leverage strong networks and industry relationships, consistently going the extra mile to deliver

value. Accountabilities & O

• utcomesImproved speed to
• marketHigher engineering quality and platform reli
• abilityStronger data foundations and actionable i
• nsightsHigh system availability and operational res
• ilienceEnhanced cyber security

posture Experience &

• Profile10–15 years’ experience in senior technology leadershi
• p roles.Proven track record in IT operations, cloud transformation, and cyber s
• ecurity.Strong people leader with a reputation for developing
• talent.Commercially minded, well networked, and highly collab
• orative.Passionate about aligning technology with business, customer, and employee o

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