Customer Support Manager – Logistics Team Lead (Peterborough)

A logistics company based in Peterborough is seeking a Customer Support Manager to lead and enhance their customer service function.

The ideal candidate will manage a team, work cross-functionally, and drive improvements in customer satisfaction.

Responsibilities

• Handling escalations
• Preparing management reports
• Ensuring seamless communication with customers and stakeholders

Strong leadership, analytical skills, and a customer-first mindset are essential for success in this role.

This position offers opportunities for professional growth within a dynamic team.

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