Franchise Training Coach – Northern Ireland

Franchise Training Coach – Northern Ireland

Lisburn, Antrim, United Kingdom

Company: JR UK

Client / Employer: Wonderfield Group

Contract: Full time

Salary: £35,000 – £38,000 + 6K Car Allowance

Contracted Hours: 40 hours per week

Responsibilities

• Conducting regular kiosk assessments to identify areas for improvement in food quality and safety, ensuring every counter meets our high standards.
• Delivering on-site coaching and training to Franchisees and their teams — covering everything from sushi‑making and knife skills to operational excellence.
• Supporting new Franchisees with tailored induction and orientation, setting them up for long‑term success from day one.
• Monitoring training outcomes and evaluating how effectively interventions translate into improved performance.
• Providing actionable feedback to the Head of Openings and Franchisee Support to guide the development of our Franchisee network.
• Capturing insights and feedback from the field, helping evolve and enhance training materials so they reflect real‑world needs and best practices.
• Collaborating with other Franchisee Coaches and Operations Team members to share learnings, spot trends, and drive continuous improvement.
• Keeping up with trends and innovations in sushi and Asian‑inspired food, ensuring our offer remains fresh, relevant, and exciting.
• Maintaining detailed records of coaching activities, outcomes, and progress to support ongoing development and accountability.

At its core, this role is about being proactive, people‑focused, and passionate about food. You’ll be a key driver of our quality culture, helping Franchisees not just meet expectations — but exceed them.

Benefits

• Fantastic hybrid working environment working Mon‑Thurs on site and generally Fridays from home.
• Opportunity to grow your career alongside with us.

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