Support Mentor (FTC)
Location: Luton. Unfortunately, this service does not have step free access.
Salary: £26,220
Shift Pattern: Fixed Term/Part time contract until 2029. 24 hours a week, Monday to Sunday on a rota ranging between 08:00 – 20:00. Working hours may extend beyond this range as needed on weekends and bank holidays.
About the Role
We are looking for a dedicated team to deliver person‑centred and bespoke trauma‑informed support to vulnerable women in Luton. This service provides a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency—a place they can truly call home. Through stable, person‑centred care, you will play a vital role in empowering women to rebuild their lives and embrace brighter futures.
- Hold a caseload, conduct key work sessions personalised to resident needs.
- Carry out regular welfare checks, safeguarding checks, and general living checks.
- Encourage residents to take part in activities and events both within the service and the community.
- Keep support plans up to date on a regular basis.
- Work closely with the rest of the team to provide overall excellent service delivery, supporting with their caseloads and other tasks as necessary.
- Build trusting professional relationships with residents, helping them to achieve their goals and aspirations through tailored one‑to‑one sessions, group sessions, in‑and‑out‑of‑service activities, and general wellbeing check‑ins.
- Focus on empowering residents to take control of their lives and meet their personal goals.
About You
We are passionate about working in a supportive, solution‑focused, and trauma‑informed way to support our residents and participants to make and sustain positive change.
- Occupational requirement: post holder must be female.
- Show empathy and compassion towards residents and the challenges they face.
- Experience or thorough understanding of domestic abuse and the systemic barriers faced by women.
- Intermediate IT skills, including Microsoft and other software programmes.
- Flexibility to adapt working patterns to meet the needs of the service and residents.
- Ability to promote the service and provide outreach‑based provision while liaising effectively with stakeholders.
- Understanding of the needs of people with multiple and complex needs and awareness of social marginalisation.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.
What We Offer
- 25 days (Full Time Equivalent) annual leave, increasing with length of service.
- Employer pension contribution.
- Eligibility to register with Blue Light Discount Card.
- Discounted tickets for music events, shows, and sports.
- Reflective practice sessions with an external therapist to support mental health and wellbeing at work.
- Training and development, including access to courses, upskilling and progression plans.
- Employee assistance programme, including counselling.
- Life assurance scheme.
- Cycle‑to‑work scheme.
- Annual staff awards.
- EDI ambassador programme.
About Social Interest Group (SIG)
SIG is a not‑for‑profit organisation providing high‑quality support and care in residential, drop‑in centres, community floating support, probation settings, and hospitals across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. The goal is to transform lives through empowering change.
Additional Information
Enhanced DBS checks may be required as part of the process. Sponsorship is not available; applicants must have the full right to work in the UK.
All candidates are encouraged to apply as early as possible.
#J-18808-Ljbffr…