We are looking for a full time healthcare assistant to join Partners in Health, part of G Doc Ltd, working within a supportive, innovative primary care group.
- 37.5 hours per week
- Location: Partners in Health, Pavilion Stroud Road & St James Family Doctors
- £13.87 per hour
Main duties of the job
To support our nursing and clinical teams to deliver safe and compassionate patient care. This role will suit someone who enjoys a varied and flexible working environment, with lots of opportunity to learn new skills.
You will undertake procedures and health checks, as well as long-term condition management. You will support health promotion and patient education.
Reports to line manager
Operationally: Practice Manager
Clinically: Lead Nurse
PRACTICE SPECIFIC HIGHLIGHTS – PARTNERS IN HEALTH
- Diverse patient population across multiple sites, adding interest and variation
- Monthly nurse/HCA meetings
- Quarterly PLT with external expertise
- Proactive approach to fair leave planning e.g. school holidays
Job responsibilities
Duties specific to role
- Clinical procedures (only to be performed once trained and assessed as competent)
- Venepuncture
- BP/Pulse Temperatures
- Urinalysis
- Ear syringing
- Collect and prepare swabs and samples
- Blood glucose monitoring
- Record ECGs
- Process blood samples for INR test analysis
- Act as chaperone
- Assist GPs and practice nurses with procedures
- Diabetic foot checks
- Immunisations (under supervision of prescriber)
- Support patients with management of long-term conditions
- Support patients with lifestyle advice and education
Other
- Stock control and management
- Supporting nursing team with infection prevention and control
- Checking, maintenance and calibration of equipment and fridges Preparation & maintenance of clinical rooms
- Maintain Cold Chain procedures
- Segregation and disposal of waste materials
- Decontamination of instruments and clinical equipment
General
- To undertake the procedures listed above
- To complete all associated documentation
- To mentor and train new members of staff (once fully trained in role)
- To be sensitive to the needs of service users whilst performing an invasive procedure.
- To maintain and ensure effective and efficient use of consumable equipment.
- To undertake all duties and responsibilities, at all times in compliance with the local policies and procedures.
- To behave at all times with courtesy and consideration to colleagues and service users.
Working conditions
- Frequent, prolonged VDU use
- Time-pressured environment
- High levels of accuracy and attention to detail essential at all times
- Exposure to distressing situations and written material
- Exposure to body fluids and needles
- Potential exposure to blood‑borne viruses
- Requirement to wear uniform
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Person Specification
Personal Qualities
- Clear, polite telephone manner
- Polite and confident
- Flexible and cooperative
- Motivated
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Experience
- Work in a phlebotomist or HCA role
- Professional experience of healthcare
Other
- Evidence of continuing professional development
Qualifications
- GCSE grade 4/C or above in maths & English, or equivalent (if candidate does not hold these qualifications or a recognised equivalent, competency testing may be required)
- NVQ Level II Health & Social Care or above
- Trained in phlebotomy
Skills
- Excellent communication skills (written and oral)
- If not already competent in SystmOne, Office & Outlook, willing and able to undertake training and develop competency.
- Ability to follow policy and procedure
- Effective time management
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Must either be Hepatitis B immune or be willing to undergo an immunisation course
- Competent in use of SystmOne
- Competent in the use of Office and Outlook
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