Senior Healthcare Assistant

Company: NHS
Apply for the Senior Healthcare Assistant
Location: Gorleston on Sea
Job Description:

Senior Healthcare Assistant

We are looking to recruit a team focused Senior / Healthcare Assistant who is keen to undertake a hands role across the two departments we support.

Flexibility for shift rotation would be required. Previous experience in the role or Trust experience would be an advantage.

This post will include shift rotation between days and night shifts, to meet the needs of the service.

Main duties of the job

  • To contribute to the delivery of excellent care and the efficient running in Ward 9 & SAU.
  • To deliver care in a manner sensitive to the individual patient’s needs and wishes, acknowledging and respecting their confidentiality, rights, and beliefs always.
  • To undertake extended skills as expected of Trust healthcare assistants working at band 3.
  • To ensure a positive patient experience, as first point of contact by providing a welcoming, helpful, and supportive environment.
  • Working collaboratively within a multidisciplinary team and to have a good understanding of the complex needs of surgical patients.
  • Undertaking appropriate administrative tasks to ensure the smooth running of the ward department.
  • Providing hands on care to support patient’s recovery and wellbeing.
  • Having excellent communication skills to elevate any concerns you have to the nurse in charge of the shift.

Qualifications

  • Four GCSEs grade D or above including maths and English or equivalent (e.g. level 2 literacy and numeracy qualifications)
  • Commitment to undertake the Level 2 Clinical Healthcare Support Apprenticeship and Care Certificate

Experience and Knowledge

  • Understanding of the importance of professional behaviour at all times
  • Experienced with IT systems, including Microsoft Office
  • Experience of working within a team
  • Recent care experience – can be gained through work experience, volunteering or similar

Skills and Abilities

  • Ability to adapt appropriately to different situations
  • Good communication skills and the ability to interact appropriately with patients, relatives, team members and other staff groups.
  • Enthusiastic and self‑motivated
  • Appropriately assertive and open minded to new ways of working
  • Cannulation and/or venepuncture skill
  • Demonstrates punctuality and good time keeping
  • Demonstrates understanding of patient advocacy
  • demonstrates further training/self development

Behavioural Qualities

  • Able to communicate clearly and compassionately
  • Is confident to speak up when things are not right
  • Courteous and Respectful
  • Demonstrates professionalism and integrity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

#J-18808-Ljbffr…

Posted: June 7th, 2026