Vice President, Business Process Improvement & Best Practices

Vice President, Business Process Improvement & Best Practices

We’re seeking a future team member for the role of Vice President, Business Process Improvement & Best Practices to join our CT Reengineering team in Manchester.

Responsibilities

In this role, you’ll make an impact in the following ways:

• Acts as resource for Business Leaders / Stakeholders to develop process improvement using Artificial intelligence, process reengineering or digital tools based on their business strategy.
• With minimal guidance, defines, designs and implements process improvement initiatives by engaging with cross‑functional teams.
• Responsible to scan processes for AI automation and augmentation, develop business cases, design data pipelines and models, and lead end‑to‑end execution from discoveries through production and ongoing optimization.
• Strong grounding in prompt engineering, NLP, optimization, and AI; proficiency with Python, model lifecycle; experience translating operational pain points into deployable solutions; excellent communication and storytelling; and a track record delivering complex programs. Preferred: exposure to enterprise data, process mining, and responsible AI.
• Assigned to moderately complex business problems and/or a piece of an enterprise‑wide initiative.
• Conducts research to inform and guide solutions. Employs a client‑focused approach to drive adoption and utilization of business process re‑engineering solutions.
• Conduct data driven root cause analysis & identify improvement opportunities/recommendations.
• Document, analyze and prioritize business process requirements using Six Sigma/Lean/Reengineering principles. Develops business process change recommendations.
• Facilitates and coaches project team to ensure optimal program adoption. Employs project management and change management strategies.

Qualifications

• Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
• Significant work experience preferred. Experience in securities, financial products and/or the finance industry preferred.
• Six Sigma Black Belt, PMP, Scrum Master certifications preferred.
• In the project/program structure, leads a project team to accomplish results. Contributes to the achievement of multiple related team’s objectives and profitability of assigned Products/Processes/Business.
• Liaises with relevant networks and professional groups for best practice sharing and industry standards.

Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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