Service Design & Introduction – ITIL

Methods Business and Digital Technology Limited is a £100M+ IT Services Consultancy who has partnered with central government departments and agencies to transform the public sector in the UK.

They are looking for a Service Design & Introduction – ITIL expert with a strong track record in delivery and execution of service design and architecture, ideally with ITIL Foundation Certificate or Service Design Lifecycle module.

Requirements

• Strong track record in delivery in a similar role
• Proven experience and execution of service design/architecture and Introduction
• ITIL Foundation Certificate (minimum) or Service Design Lifecycle module
• Experience of working in a high‑pressured environment
• Supplier management experience
• Experience in case management toolsets – preferably ServiceNow
• Excellent working knowledge of Microsoft Office – particularly Excel
• Proven experience in communicating with a variety of stakeholders at different levels
• Strong team working skills
• Able to work without supervision

Benefits

• Development
• Wellness
• Flexible Working
• Social Time Off
• Volunteering
• Pension
• Life Assurance
• Private Medical Insurance
• Worldwide Travel Insurance
• Enhanced Maternity and Paternity Pay
• Travel

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