Help get better trained personnel to the front line faster. You’ll be a key part of our Learning and Development Hub – keeping everything running smoothly while providing a friendly, welcoming first point of contact. From managing enquiries and signposting support, to handling essential admin, you’ll play an important role in helping Service Personnel access the training, qualifications and support they need to grow and succeed in their careers.
Portsmouth
Due to the nature of this role, you must be eligible for UK Security Clearance at SC level. This part‑time role requires 24 hours a week Monday to Thursday.
What you’ll be doing
- Act as the first point of contact for the Hub, providing a welcoming service and directing queries to the right people or resources
- Manage bookings and coordination for appointments, courses, events, and learning activities
- Set up classrooms and learning spaces ready for training sessions
- Maintain accurate learner records, reports, and systems (e.g. accounts, JPA updates, exam admin)
- Provide admin support for funding applications, learning credits, and learner needs (including SpLD support)
- Manage resources, materials, and general Hub admin tasks, including support for exams and events
What we’re looking for
Essential
- Must be able to demonstrate experience of working in a team and being an excellent team member with great communication skills.
- High standards of accuracy and attention to detail and customer service skills.
- Previous administration experience.
- Must have a drivers licence and vehicle to travel between local sites.
- Must be flexible to cover local offices, as and when required.
- Excellent communication skills, both verbal and written.
Desirable
- Knowledge of the military.
- Experience of using JPA.
Benefits
- A salary of up to 26,000 pro rata.
- Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks.
- Onsite, secure parking.
- Catering facilities, gym and shops onsite.
- Rewarding role making a real difference to those joining and progressing within the Royal Navy.
- Further qualifications can be gained.
Equal Opportunities
Capita is committed to an inclusive, barrier‑free recruitment process. We are a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact reasonableadjustments@capita.com or call 07784 237318.
For general queries, email CPScareers@capita.com.
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