Position Summary
The Senior Key Account Sales will oversee the daily operations of the retail stores, ensuring both customer satisfaction and profitability. This role requires a dynamic and organized leader with excellent interpersonal skills and a strong ability to manage different stakeholders.
Job Responsibilities
- Develop, monitor, and manage a portfolio of client accounts, in accordance with the strategy of Sheglam and retailer
- Create an annual business plan/trade marketing plan taking into account levers of growth to achieve brand results (sell-out, market share, ranking) and the profitability of Sheglam within the account.
- Lead or participate in the negotiations with clients on key launches, space, location, and stock. Establish and develop partnerships and strong relationships with the trade marketing.
- Cooperate with central Trade Marketing and Retail education to establish and implement the plan, including trade marketing/animation/merchandising/training. Follow up return-on-investment of actions and animations. Support the development of the account, including e-retail.
- Drive the performance of their accounts (P&L). Manage stock agreements with trade partners. Monitor contracts/invoices associated with the brand. Prepare and conduct brand strategy meetings with the trade marketing.
- Orchestrate and coach all account interlocutors. Engage with retail teams to deliver trade plans. Coordinate with other internal departments on retailer/client activity (sales, supply chain, marketing, customer service, education, merchandising, legal department). Work closely with other account managers and retail teams. Represent the retailer/client internally.
Qualifications
- Strong interpersonal and negotiation skills
- Excellent communication skills with both written and verbal
- The ability to generate ideas
- The ability to work effectively to deadlines
- Motivated and high ability to work independently and as part of a team.
- At least 3-5 years of retail and account management working experience in beauty in the designated market
- Solid network and client relationship
- Fluent in the local language and English
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