Supply Chain Analyst
Permanent
On site Brize Norton
£35,000 – £45,000
Role Overview
We are seeking proactive and detail‑oriented Supply Chain Analysts to join our team supporting key Defence & Space operations in the UK. The successful candidates will act as a critical interface between Airbus Defence & Space and end customers, ensuring efficient material availability, smooth order flows, and high‑quality support to operational teams.
These roles require strong analytical capability, solid SAP MM experience, and a commitment to delivering high customer satisfaction in a fast‑paced operational environment.
Key Responsibilities
Customer Interface & Support
- Serve as the primary link between Airbus DS and the end customer.
- Provide customer‑focused support for all material‑related matters.
- Attend coordination meetings, communicate status updates, and ensure customer satisfaction.
Order Desk & Demand Management
- Manage and follow up on spares, AOG, and repair orders.
- Monitor outstanding backlog, urgent topics, and prioritised demands.
- Extract, analyse, and report operational KPIs to internal and external stakeholders.
Spare Parts Management
- Create and update customer orders within SAP MM.
- Identify and resolve order blockages and discrepancies.
- Manage RMA processes and ensure timely closure.
- Support maintenance events and assist in warranty claims.
Repairs & Non‑Routine Activities
- Create repair notifications within SAP and track progress.
- Support the resolution of non‑routine issues impacting operations.
- Coordinate with internal teams and suppliers as needed.
Export Control & Compliance
- Ensure strict adherence to UK export control regulations and internal compliance requirements.
- Maintain and update relevant documentation to support audit readiness.
Reporting & Performance Monitoring
- Extract, validate, and publish KPI dashboards.
- Support penalty calculations and contract‑related reporting obligations.
- Contribute to continuous improvement by identifying trends and proposing corrective actions.
Required Skills & Experience
- SAP MM proficiency (essential).
- Advanced Excel (VLOOKUP/XLOOKUP, pivot tables, data analysis).
- Previous experience in supply chain, logistics, procurement, or material management roles.
- Strong communication skills with the ability to interact confidently with customers and internal stakeholders.
- Excellent organisational and problem‑solving abilities.
- High attention to detail and ability to work under time pressure.
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