Are you an experienced Field Service Engineer with a passion for medical imaging? Or are you looking to transition into a rewarding and impactful industry?
GE HealthCare is seeking a Field Service Engineer to join our team, supporting CT, PET, and Nuclear Medicine systems across the Midlands and wider UK region. This is a fantastic opportunity to work for a global leader in healthcare innovation, where your expertise directly contributes to improved patient care and outcomes. You will receive comprehensive training on state‑of‑the‑art imaging technologies and be supported by a collaborative, purpose‑driven team.
Field Service Engineer – Diagnostic Imaging (CT, PET & Nuclear)
Location: UK Midlands (Birmingham‑based with UK travel)
Key Responsibilities
- Perform installation, maintenance, and repair of CT systems across the Midlands, with flexibility to support wider UK requirements.
- Diagnose and resolve complex system‑level faults across multi‑technology platforms.
- Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.
- Provide remote diagnostics and support from a home office, dialing into systems to troubleshoot and resolve issues where possible.
- Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service.
- Manage tools, spare parts, and travel logistics efficiently.
- Complete all required documentation accurately and within deadlines.
- Travel approximately 35–40% of the time, with occasional overnight stays.
- Attend international training courses as required.
- Be flexible to support overtime, short‑notice callouts, and weekend shifts when needed.
Required Qualifications & Experience
- HNC (or equivalent) in Engineering or a related technical discipline.
- Field service experience (medical imaging experience advantageous but not essential – full training provided).
- Strong communication and interpersonal skills.
- Self‑motivated, organised, and able to work independently.
- Experience with remote connectivity tools and diagnostics.
- Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting.
- Full UK driving licence.
- Fluent in English.
Desirable Skills
- Experience with additional medical imaging modalities.
- Knowledge of DICOM and IT/network troubleshooting.
- Familiarity with CRM systems.
- Project management experience.
What We’re Looking For
- We are looking for individuals who demonstrate both technical expertise and a mindset aligned with our core principles:
- Serve patients, customers, and colleagues
- Deliver the future of healthcare with focus
- Lead with a Lean mindset
- Empower entrepreneurial thinking
- Collaborate, win together, and enjoy the journey
Why Join GE HealthCare?
As a standalone company since 2023, GE HealthCare combines over 125 years of innovation with the agility of a modern organisation. We are committed to creating a world where healthcare has no limits—through advanced technology, data‑driven insights, and a culture built on care, collaboration, and continuous improvement.
Additional Information
Relocation assistance provided: No
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