Second-Line Support Engineer – Complex Issue Resolver

Amazon is looking for a Second Line Support Engineer in Swansea, UK. In this role, you will diagnose and resolve technical support issues while maintaining high-quality service.

Responsibilities include resolving escalated tickets, documenting procedures, and collaborating with the engineering team for complex issues. A Bachelor’s degree in computer science and experience with programming or scripting languages is preferred.

Join Amazon, an equal opportunity employer committed to diversity and inclusion in the workplace.

#J-18808-Ljbffr…