Looking for a Distribution Centre Manager or Senior Operations Manager to join a growing business. The role reports directly to the Operations Director and is pivotal in ensuring operational excellence across multiple functions:
- Transport & Warehouse
- Customer Service
- Quality
Key Responsibilities
- Oversee the overall performance of the site
- Lead a culture of continuous improvement, embedding transformation initiatives and securing team engagement and commitment
- Drive a strong customer-focused approach
- Lead and coach teams, fostering a high-performance culture and elevating standards in behaviour and performance
- Implement and maintain Standard Operating Procedures (SOPs) to ensure consistent, secure, and timely deliveries
- Utilise data and analytics to inform decision-making and enhance operational performance
Experience
- At least 5 years’ management experience in an FMCG distribution environment, with a clear understanding of operational excellence
- Evidence of experience in leading organisational transformation and driving continuous improvement initiatives
- Customer and solution-focused experience
- Knowledge of safety standards and the ability to promote a safety-first culture
- Strong analytical skills with critical thinking and a strategic outlook
Personal Qualities
- Strong leadership capabilities with the ability to motivate and develop teams and individuals
- Resilient and robust, able to work effectively under pressure and adapt to change
- Solution-oriented mindset with a focus on delivering results quickly and effectively
- Evidence of driving improvement and delivering transformation
Opportunities
- Highly visible senior leadership role in a large-scale distribution centre
- Lead major improvements that elevate customer service, safety, and operational standards
- Contribute to a culture of growth, innovation, and excellence within the organisation
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