Global Director of Sales Strategy and Operations

Requirements

• Strong experience in sales strategy, revenue operations, business operations, management consulting, or related commercial strategy functions
• Experience working with global sales organizations and supporting cross-regional go-to-market teams
• Strong analytical and problem-solving skills with the ability to translate data into actionable business insights
• Experience with forecasting, pipeline management, sales planning, and performance reporting
• Ability to work through ambiguity and drive alignment across multiple stakeholders and functions
• Strong communication and presentation skills, including experience working with senior business leaders
• Comfortable balancing strategic thinking with hands‑on operational execution
• Experience working with CRM and business intelligence tools such as Salesforce, Looker, Tableau, or similar platforms

What the job involves

• Smartly is looking for a Global Director, Sales Strategy and Operations to help shape and scale how our commercial organization operates globally
• In this role, you will partner closely with Sales leadership and cross‑functional teams to drive planning, operational rigor, forecasting, and strategic initiatives that support growth across regions and customer segments
• This role is well suited for someone who combines strong analytical thinking with business judgment and operational execution. You will work across teams to improve decision-making, streamline processes, and ensure our global go‑to‑market organization can scale effectively as the business grows
• Partner with global Sales leadership to define and operationalize go‑to‑market priorities and commercial strategy
• Lead annual and quarterly planning processes, including territory planning, quota modeling, capacity planning, and performance tracking
• Develop forecasting frameworks, reporting structures, and business insights that support data‑driven decision‑making
• Analyze pipeline health, sales performance, conversion trends, and operational metrics to identify opportunities and risks
• Drive cross‑functional initiatives with Finance, Marketing, Customer Success, and Business Operations teams to improve commercial effectiveness
• Build scalable operational processes and frameworks that improve efficiency and consistency across regions
• Prepare executive‑level business reviews, strategic analyses, and recommendations for senior leadership stakeholders
• Identify areas for process improvement and lead operational change initiatives that support company growth

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