Senior Product Manager

Requirements

• Customer-Centric Thinker: You have an innate ability to empathise with customers, research and understand their needs and translate them into exceptional product experiences. You champion their voice at all times.
• Data Driven Decision Maker: You are highly analytical and rely on both quantitative and qualitative data to prioritise product development in a highly informed manner.
• Data & Process Expert: You are confident designing, implementing, and optimising intuitive data structures and process flows.
• Exceptional Communicator: You’re skilled at articulating complex concepts clearly to a variety of audiences, from technical teams to customers and stakeholders.
• Experienced Operator: You’ve worked in a fast-paced, high-growth environment, ideally within consumer facing (B2C) scale-ups.
• Conceptually Curious: You don’t need to have worked in low carbon tech or operationally heavy businesses before, but you’re excited to go deep and grasp complex concepts to tackle problems in innovative ways.

What the job involves

• As a Senior Product Manager at Sunsave, you will be responsible for building technology that makes the power of decentralised energy accessible to all UK households. You will own the customer-facing experience from the moment a customer agrees to work with us, and create the roadmap for the installer-facing products our partners rely on to deliver projects at scale. You will also lead on internal tools our operations teams use to manage installations, and help us with new innovative products that accelerate our mission. Your activities will include:
• Obsessively engaging with customers, including internal teams and external users, to understand their needs, pain points, and feedback, translating insights into actionable product scope.
• Engaging with multiple internal stakeholders including management, engineering team and data teams to support roadmap development and help build solutions to complex operational problems.
• Quantifying the impact of a wide range of possible product opportunities to prioritise the roadmap for the operational product.
• Architecting complex data structures and process flows to simplify our most critical operational processes relating to installing, managing, and optimising decentralised energy assets at scale.
• Directly delivering internal product improvements yourself through the use of no-code/low-code enterprise tools and AI (vibe coding).

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