Empathetic Fintech Collections Officer (Hybrid, Cardiff)

Company: Capital on Tap
Apply for the Empathetic Fintech Collections Officer (Hybrid, Cardiff)
Location: Cardiff
Job Description:

A leading financial technology company based in Cardiff is looking for a Customer Liaison Specialist to engage with customers regarding financial arrears.

Interested in this role You can find all the relevant information in the description below.

You will negotiate repayment plans while ensuring compliance with regulations like GDPR and FCA.

The ideal candidate has experience in collections within financial services and strong communication skills.

This role offers a salary between £27,000 and £34,000, alongside perks like private healthcare, an annual learning budget, and a dog-friendly office. xwzovoh

Remote working/work at home options are available for this role….

Posted: April 7th, 2026