UK & Export Sales Assistant Children’s Books (Full-Time)
Department: Sales and Marketing
Reports to: Sales Team
Based: Head Office (Leicester)
The Role
Working within the Sales team, you’ll be involved with the day‑to‑day overall sales processes within our UK and Export business. With a focus on administrative tasks such as answering queries, managing spreadsheets and creating sales material, you’ll play a pivotal role in keeping the department running smoothly.
Key Responsibilities
- Processing purchase orders (via email, Amazon etc.) accurately and efficiently
- Handling general enquiries via e‑mail, telephone and face‑to‑face
- Raising invoices, quotes and credit notes
- Managing customer communications throughout the sales process
- Working closely with the Warehouse/Operations teams to generate shipping quotes and lead times
- Working closely with the Accounts team to allocate incoming payments to orders
- Working with the Export Manager to generate commercial invoices for export sales orders and samples
- Maintaining and updating sales and customer databases
- Generating sales reports
- Submitting new titles to key accounts and sales reps, including quarterly sales kits
- Co‑ordinating sample sending and publicity mailing
- Presenting new products, either in‑person or virtually
- Providing logistical support in the preparation of external events
- Attending (if and when needed) trade sales exhibitions
- Assisting with sales, marketing, publicity and rights tasks, as and when needed
- Working with Design and Editorial teams to maintain up‑to‑date presentation material
- Preparing quarterly rep commission reports
- Undertaking any other duties as required to improve the efficiency, quality and service during the sales order process
Knowledge, Skills and Experience
- Ability to prioritise and manage a varied workload
- Willingness to work as part of a team
- Excellent verbal and written communication skills
- Excellent level of numeracy and proficiency in use of Excel, PowerPoint and Google Docs
- Attention to detail and accuracy in all tasks
- Ability to complete multiple tasks to their deadlines in a fast‑paced environment
- Passionate about the book/publishing industry
- Knowledge of the different sectors of the children’s book market
- A friendly, can‑do attitude with a willingness to learn
- Organised with the ability to manage workload with competing priorities and to ensure tasks are completed to deadlines
- Excellent communication, verbal and written skills, especially when communicating internally with colleagues and externally corresponding with companies, clients and customers
About Us
Sweet Cherry Publishing is an award‑winning independent children’s book publisher based in the UK. We are a small team with a big mission! Inspired by our Leicester heritage, where over 25k children live in poverty and literacy rates are amongst the lowest in the country, we believe that all children should have access to great stories and we work to break down the socio‑economic barriers that often get in the way of access to books.
Company Mission Statement
Bringing great stories within everyone’s reach.
What We Offer
- Training and development
- Free onsite parking
- Workplace pension
Working Hours: 40 hours per week Monday to Friday; Core office hours: 9.am – 5pm 30 or 60 minute unpaid lunch
Location: Sweet Cherry Publishing, Units 4U18, The Book Brothers Business Park, Tolwell Road, Beaumont Leys, Leicester, LE4 1BR, United Kingdom
Term: Permanent, subject to a 6‑month probationary period
Holiday: 20 days plus bank holidays
Starting salary: Negotiable depending on experience
To apply: Please send your CV and cover letter to recruitment@sweetcherrypublishing.com
Sweet Cherry is committed to creating a diverse, inclusive and equitable workplace. We welcome job applications from people with diverse backgrounds and experience.
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