Multi-Skilled Technician

This is an exciting opportunity to join JLL supporting one of our fastest growing clients in the global tech industry. Situated in the heart of London’s Bishopsgate the successful candidate will be awarded a unique opportunity to work in one of the most technically advanced facilities in London.

Essential Duties, Responsibilities & Accountabilities

• In liaison with the site Hard Services Manager to ensure the site is operated in accordance with local legislation.
• Accountable for ensuring that planned maintenance activities are carried out in compliance with the tasks set out and Site SOPs, Processes, and any adopted procedures.
• Maintain plant and utilities to ensure appropriate and correct operation, efficiently and reliably operating within specification while maintaining records as required by Operational, Regulatory and Statutory practice.
• Identify, plan and schedule PPM in all service delivery aspects.
• Produce Purchase Orders, Work order numbers and requisition requirements.
• Familiar with CMMS systems for issuing small works and PPM requirements.
• Act as a competent person in attending Testing and Commissioning, providing feedback on findings and observations.
• Carry out all works in an appropriate health and safety conscious manner following material safety instructions and using permits, risk assessments, method statements where required.
• Maintain records pertaining to operations, PPM schedule, reactive maintenance, emergency maintenance systems and other engineering, building fabric records including operation and maintenance manuals and drawings.
• Provide technical support for projects and assist with commissioning and handover works for plant and user equipment.
• Work alongside the principal contractor to identify training needs.
• Be proactive with regard to preventative/reactive maintenance and out of scope or project works.
• Adhere to the Maintenance Management system in all engineering practices, including planned and reactive tasks, to meet and exceed the expectations of GRP and agreed service level agreements.
• Undertake small installation works, repairs to Mechanical and Electrical plant and equipment Quality Arrangements.
• Develop and maintain standard operating procedures (SOP) and Engineering Operational Procedures (EOP).

Additional Duties & Responsibilities

• Able to work shifts on occasions out of hours.
• Subject to on-call rota out of hours if required.

Health and Safety

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy.

Experience

Minimum of 5 years’ experience in a Multi Skilled Building Services Maintenance Contracting Environment.

Skills

• Ability to build and maintain strong Client relationships.
• Intermediate Microsoft Office experience (Excel, Word, Outlook, Teams, One Drive, Google Drive/Sheets) required.
• Ability to manage and prioritise workload.
• Team player, hard worker, good interpersonal skills, ability to communicate well in both oral and written reports.
• Ability to display initiative, confidence, and professionalism in all dealings.
• Ability to take ownership, and passion to win, and a growth mindset.

Competencies

• Health, Safety Environmental – effectively manages HSE aspects within the business, ensuring compliance and welfare of team members.
• Proven self-starter that consistently delivers to outcome specifications.
• Focused on continuous growth – focus on his/her own professional development and learning.
• Interpersonal Skills – excellent interpersonal skills with ability to network at all department levels, team player with proven problem‑solving skills.
• Self‑Drive – driven to meet deliverables of the role, manage time effectively.
• Obtaining Results Through People – supports, challenges, and develops others so that they can give their best and deliver against expectations.
• Drive For Excellence – manages activities to ensure high standards are achieved in all areas of their role.
• Teamwork – lead a team to maximise their contributions and effectiveness, influencing personal commitments.
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.
• Planning, Organising & Executing – plan, organise and schedule activities and resources, monitoring the execution against timescales and plans.
• Risk Management – effectively manages risks and ensures that the interests of the business, others and self are protected.
• Customer Awareness – effectively manages relationships in the supply chain, responsive to the needs of the customer, aims to deliver customer satisfaction.

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