Job Title: Housing Support Worker
Location: Brent. This is a floating support service which means locations vary from outreach sites, personal homes, and our office. Please be aware that although there is step‑free access at our base office, we cannot guarantee step‑free access in outreach sites and participant homes.
Salary: £28,800 (Annual)
Shift Pattern: 5‑month fixed‑term contract, 37.5 hours per week Monday to Friday on a rota which can range between 08:00–16:00, 09:00–17:00 and 10:00–18:00. You may be required to work outside these hours depending on service and participant requirements.
About the Role
We’re hiring a Housing Support Worker to join our floating support service based in Brent. The service supports adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer from mental health issues, have substance misuse problems, and/or may have a learning disability. You will support participants on their journey towards recovery, reablement, and independence in a compassionate, trauma‑informed environment.
In this role, you will deliver high‑quality, person‑centred support through tailored support plans to empower participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to meet the different needs of our participants, including signposting.
Key Responsibilities
- Support participants in all aspects of their housing needs to ensure sustainable housing.
- Co‑create tailored support plans centred on participants’ needs.
- Signpost participants to local providers such as Job Centres, employment support hubs, community support centres, mental health trusts, and other relevant services.
- Recognise individual support needs and initiate appropriate interventions to prevent further deterioration.
- Complete safeguarding and other referrals where required.
About You
This role is ideal for someone who has a genuine passion for helping others achieve greater independence. You will thrive in a person‑centred environment with compassion and a non‑judgemental attitude, understanding that people face different life experiences.
- Understanding of the housing support needs that people with multiple and complex needs face.
- Knowledge of the external environment to support those who have experienced or are experiencing homelessness.
- Experience of working with people of complex backgrounds and/or good understanding of the sector.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Willingness to show flexibility of working patterns, responding to the needs of the service and residents.
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.
What we Offer
- 25 days (Full‑time equivalent) annual leave, increasing with length of service.
- Employer pension contribution.
- Eligibility to register with the Blue Light Discount Card.
- Access to discounted tickets for music events, shows, sports and more.
- Reflective practice regular sessions with a therapist provided by an external provider to support mental health and wellbeing at work.
- Training and development, including access to courses, upskilling, and progression plans.
- Employee assistance programme, including counselling.
- Life assurance scheme.
- Cycle‑to‑work scheme.
- Annual staff awards.
- EDI ambassador programme.
Additional Information
Please note that this job advert may close early due to screening of applications on an ongoing basis. We advise applying as soon as possible to be considered at the early stages.
As part of our process, we complete an enhanced DBS check, and some roles may require further vetting. We encourage applicants from all backgrounds.
For recruitment‑related enquiries, or if you need support with your application due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270.
We are unable to provide sponsorship; please ensure that you have full right to work in the UK prior to applying.
Closing Date: 31‑05‑2026
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