Responsibilities And Duties
- Providing quotations for customers
- Dealing with customers face-to-face and over the telephone
- Giving excellent customer service and sound product advice
- Taking a proactive approach to building materials, plumbing/heating or timber product sales, using every opportunity to make or increase a sale
- Using a customer relationship management system (CRM) holding a portfolio of 50+ customers
- Generating new business with existing and new customers
- Upselling and gap analysis on existing customers
- Cold calling
- Lead qualifying
- Quote follow up
Qualifications And Skills
- Motivated, energetic, enthusiastic, self‑driven, positive attitude
- Sound product knowledge required
- Previous sales experience in a builder’s or timber merchant environment preferred
- Confident dealing with customers
- Ability to build great customer relationships
- A good telephone manner, excellent communication and interpersonal skills
- Computer literate
Benefits
- A competitive pay package
- Generous discretionary bonus scheme
- Substantial staff discounts
- Training and development opportunities
- Holiday scheme which rewards length of service
- Perkbox discounts
- Contributory pension scheme
- Financial planning support
- Cycle to work scheme
- Free parking
- Enhanced maternity
- Enhanced paternity
- Substantial employee discount
- Employee assistance programme
- Mental health support
Other Information
This role will involve working alternate Saturday mornings.
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