About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Working Pattern
08:30 to 17:00 Monday to Friday
Main duties and responsibilities
- Liaise with coordinators at multiple sites.
- Ensure sufficient staffing for business hours and approve assist the Regional Operations Manager with out of hours operating requests as required.
- Ensure that contract Facilities Services are fully compliant with statutory regulations in addition to OCS and customer policies and procedures.
- To ensure maximum optimisation of the client’s office space, project manage all office moves and department restructures throughout the customer’s property portfolio.
- Coordinate all facilities services suppliers both internal OCS and external third party.
- Ensure all Suppliers are engaged in line with the Customer and OCS Procurement Policies.
- Responsible for delegating tasks required for property maintenance & repair to contractors and maintenance staff.
- Develop strong working relationships with site coordinators and neighbours in order to liaise effectively with them on behalf of the customer.
- Ensure all Suppliers are managed in line with OCS and our customer’s Procurement Policies.
- Responsible for managing the day-to-day facilities budget.
- Maintain records for AB works along with billing to completion.
- Raise and manage all POs and customer invoices for the Facilities Budget.
- Provide Monthly Management Information and performance reports for customer and OCS management.
- Provide supporting information for Quarterly Review.
- Directly supervise all facilities services staff – security officers, receptionists, asset admins.
Key criteria required
- Recognised qualification in Facilities Management e.g. BIFM or CMI is preferred.
- Recognised Health and Safety qualification – IOSH (Training provided if required).
- UK Driving licence is essential.
- SIA Licensed – Non front Line (preferred but training and accreditation provided).
- Good communication skills able to interact effectively with peers, direct staff, suppliers, and our customer’s representatives.
- Detail oriented and accurate especially with numbers.
- Ability to work with staff in solving problems and ability to take direction and function as part of a team.
- Excellent people skills able to motivate and inspire colleagues, reports and suppliers.
- Ability to work with various computer packages like Excel, Outlook, PowerPoint and MS Word.
- A minimum of 1 year’s experience in Facilities Management or enrolment onto apprenticeship.
- Direct line management of staff delivering both hard and soft services.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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