Support/Discharge Secretary | The Christie NHS Foundation Trust

Overview

The Christie NHS Foundation Trust is looking for an enthusiastic Support Secretary to provide comprehensive support in the Clinical Oncology Lung/Upper GI department. The role is part of a friendly team of Medical Secretaries and requires a flexible, team‑oriented player.

Responsibilities

• Type clinical correspondence, treatment summaries and annotations, using the digital dictation system and ensuring compliance with turnaround times and targets.
• Carry out the discharge process for patients who have been discharged from the service.
• Accurately input patient details into information databases and the Patient Administration System (Careflow), including routine use of a case‑note tracking system.
• Scan correspondence and test results into patient electronic case notes.
• Deal professionally with phone calls from relatives and patients, which may be emotional or sensitive in nature.
• Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
• Provide data to the Information Department as required.
• Liaise with Clinic Managers, PA/Medical Secretaries and other internal and external departments to ensure new patient referrals are registered on Careflow, triaged, and subsequently appointed in accordance with clinical instructions.
• Liaise with staff at all levels, both internally and externally, and contribute to the training of new members of staff within a given area as required.
• Plan and prioritise a varied workload, ensuring effective organisation, communication and teamwork.

Qualifications

• Experience and knowledge of medical audio transcription and medical terminology would be advantageous.
• Proactive and flexible with the ability to plan and prioritise a varied workload.
• Excellent organisational, communication and team‑working skills.

Working Hours

Part‑time: 22.5 hours per week, Monday to Friday, with the option of hybrid working. The Trust is committed to supporting flexible working agreements.

The advert closes on Friday 29 May 2026.

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