Retail Supervisor

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting usdataprotection@shrss.com.Retail Supervisor page is loaded## Retail Supervisorremote type: Onsitelocations: Hard Rock Cafe Piccadilly Circus London United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R4199Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:**The Retail Supervisor is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an Retail Supervisor you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).Basic functions:* Greeting guests* Answering questions – accurately and politely* Answering the phone* Making proficient sales transactions – using a point-of-sale system* Handling cash and other forms of payment* Maintaining proper cash drawer balances* Directing guests to areas/restrooms* Demonstrating impeccable product knowledge* Determining guests’ needs – by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits* Suggestive selling – using proven techniques (i.e., related items, higher-quality items, transitional phrases)* Maintaining a clean and organized store* Maintaining proper product stock levels – through retail pulls & inventories* Displaying Retail product – through HRC’s visual display standards* Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc* Assuring the complete satisfaction of each and every guest* Creating memorable experiences* Entertaining guests to create “Raving Fans”Job Requirements include:* Performing duties which require bending, reaching, lifting and standing fro long period of time.* Maintaining a well-groomed appearance (“having a plan”)* Following all uniform guidelines* Practicing all safety & sanitation standards* Recycling products, where possible* Remaining calm in a hectic, fast-paced atmosphere* Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency* Displaying a positive and outwardly friendly attitude toward guests* Maintaining HRC’s 5 core Values and Mission Statement#J-18808-Ljbffr…