the world is yours with Meliá
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless, providing an atmosphere where you can work in many countries and feel part of a big family.
About Meliá White House
Meliá White House is a modern and elegantly newly refurbished hotel located next to Regent’s Park, within a short walk from iconic shopping streets, and close to several underground stations.
Responsibilities
- Be fully aware of all Reception/Cashier procedures and manual procedures in case of computer crash, having OPERA knowledge.
- Supervise and organize all staff on the duty shift to ensure maximum cover on the desk at all times, ensuring all meal breaks are taken.
- Ensure that all special requests for regular guests, VIPs and groups are addressed with guidance from the Reception Management team.
- Ensure that the hotel’s credit procedure is adhered to at all times, with guidance from the Reception Management team if required.
- Assist the Reception Management team in implementing new procedure and coordinating training.
- Ensure that all guests are met at Reception with courtesy and that any complaints are dealt with promptly and efficiently with guidance from the Reception Management team.
Benefits
- Competitive Salary – £30,500
- Holidays – 28 days including 8 public holidays
- Contributory pension scheme
- Discounted dental and health cover with HSF
- Travel & Food discounts – employee special rates across Melia Hotels worldwide, including F&B discount (subject to individual outlets)
- Personal Development – access to an online learning platform and development programs
- Career growth – opportunity to progress across the network of over 350 hotels worldwide (subject to local right to work rules)
- High street discounts – via Perks at Work
- Paid time off to volunteer with partner charities
The successful candidate must already have eligibility to work in the UK.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
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