AI-Driven Empathetic Collections Specialist (Hybrid)

Updraft is seeking a dedicated professional for a Collections & Recoveries role focused on supporting customers facing financial difficulties. The successful candidate will engage with customers through empathetic conversations, providing solutions and ensuring compliance with regulations.

This role requires a strong background in collections, preferably within consumer lending, as well as a keen interest in using AI tools to enhance customer interactions. The position offers a competitive salary, performance-based bonuses, and flexible working arrangements.

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