Go back Doncaster & Bassetlaw Teaching Hospitals NHS FT
Clinical Receptionist & Booking Clerk – Medical Imaging
The closing date is 19 June 2026
A flexible approach to work is an essential part of the post, in line with Medical Imaging Service Policy of promoting the extended working day / week to benefit our patients.
The Radiology Department is fully committed to effective appraisal and any training and development will be actively encouraged and supported.
Working with a team of highly committed staff, to provide a first class and effective reception and booking service within medical Imaging (Radiology)
Main duties of the job
- Provide administrative/reception service support to facilitate the patient pathway
- Work flexibly across services to provide a booking service, process clinic changes, call centre cover, processing of referrals and undertaking a range of general admin tasks
- Build and maintain close working relationships across the clinical administrative teams, using Standard Operating Procedures (SOP’s) to ensure functions of the role are carried out correctly and within given timescales.
- Ensure accurate data recording using the Patient Administration System (PAS) and E‑referral and other systems; and via the use of Patient Tracking Lists (PTLs) book outpatient/inpatient events in accordance with clinical instruction and national/local waiting time target dates.
About us
DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under‑represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:
- Extensive range of learning opportunities
- NHS Pension Scheme
- Generous holiday entitlement in line with Terms & Conditions
- Comprehensive health and wellbeing support
- NHS Car Lease schemes and a range of salary sacrifice scheme
- Discounts on restaurants, getaways, shopping and finance through external providers.
Person Specification
Personal Attributes & Skills
- Flexible/Adaptable, Articulate and Self‑motivated
- Confidential and able to use Initiative
- Self‑motivated
- Able to meet deadlines and prioritise work
- Able to work alone or as part of a team
- Confident, Friendly
Knowledge & Experience
- Previous office/clerical work
- Experience of working in a Hospital
- Knowledge of the Patient Administration System
- Experience of working unsupervised
Qualifications & Training
- Either a minimum of 3 GCSEs including English and Maths at Grade C or above or a qualification at an equivalent level
- IT/Keyboard qualification or able to demonstrate through experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Doncaster & Bassetlaw Teaching Hospitals NHS FT
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