SHS Family Support Practitioner (School-Based)
Location: St Paul’s Trust School (Secondary) – Birmingham B12 8NJ
Hours: 5 days per week, term‑time only – 35 hours per week plus inset days
Salary: £22,274 – £24,796 per annum – salary in line with term‑time working weeks
Closing date: 01 June 2026
Interview dates:
- 1st Stage Interview – online interview, 02 June 2026
- 2nd Stage Interviews – in‑person at the setting, week commencing 08 June to 12 June 2026
This is a permanent position.
Our mission – We get children and young people back in school ready to learn, whatever it takes.
School background – St. Paul’s Secondary School is a small independent school located in the heart of Balsall Heath. It provides targeted support for young people aged 11–16 who experience social, emotional, and mental health difficulties. Previous pupils have exhibited challenging behaviours associated with complex conditions such as ASD, ADHD, and other social, emotional, and mental health difficulties.
Job summary – We are looking for a Family Support Practitioner to join our team. As the Family Support Practitioner, you will be based at the setting and work in close partnership with school staff to deliver a programme of casework to promote and improve educational outcomes for children and their families. You will also focus your support to improve attendance, punctuality, and engagement in learning.
Key responsibilities – Build strong relationships with families, schools, and communities; deliver individual and group support; communicate effectively with diverse audiences; safeguard children in line with statutory procedures; promote attendance and engagement.
Qualifications & experience – You’ll have previous experience of:
- Working in an education setting or similar to improve a child’s school attendance and engagement in learning
- Working and engaging with parents/carers, children or individuals through individual and/or group‑based support
- Understanding factors affecting a child’s capacity to learn
- Working with families from diverse communities
- Caring for families holistically
- Safeguarding processes and referral routes for safeguarding children
Benefits and support – We are committed to maximising staff wellbeing and creating an inclusive, safe environment. Offer includes:
- Employee Assistance Programme, providing confidential support for you and your family
- Life assurance for added financial security
- A structured induction programme with training over the first six months
- Regular supervision and reflective practice to support your wellbeing and professional development
- The opportunity to make a meaningful difference to the lives of children, young people and families
- A supportive and collaborative team environment where your experience and ideas are valued
- Opportunities to build strong relationships with schools and communities through varied and rewarding work
Please demonstrate how you meet the essential criteria of the person specification in your supporting statement.
For an informal and confidential chat about the role, please email recruitment@shs.org.uk or call HR on 020 7426 5000.
We are an equal opportunities employer and welcome applications from all sections of the community. Please email recruitment@shs.org.uk or call HR on 020 7426 5000 if you need any special arrangements or adjustments to help you take part in this recruitment process.
School-Home Support takes its duty of care to safeguard and promote the welfare of children seriously and ensures safeguarding practice reflects statutory responsibilities, government guidance and best practice. Its safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances.
All family support roles at SHS are subject to an Enhanced DBS Check.
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