Maintenance Technician
Location: New Forest
At New Forest Hotels, our purpose is simple: to enrich the lives of everyone in our community through exceptional New Forest hospitality. We create warm, sincere spaces where people can connect, feel inspired, and truly unwind. Each of our unique properties tells its own story—allowing us to deliver memorable, one-of-a-kind guest experiences shaped by our beautiful surroundings.
Join Our Exceptional Team in the Heart of the New Forest
As a Maintenance Technician, you will play a key role in ensuring the hotel is well-maintained, safe, and in excellent condition. From routine repairs to emergency fixes, you will be an essential part of the team that keeps everything running smoothly.
The Role:
- Conduct general maintenance and repairs across the hotel
- Perform routine checks and preventive maintenance on plumbing, electrical, heating, and cooling systems
- Respond promptly to maintenance requests and resolve issues efficiently
- Be part of the Company’s weekend call out providing maintenance cover across our Collection one Saturday in 4 on a rolling basis
- Ensure all work complies with health and safety regulations
- Carry out regular mandatory compliance inspections, fire alarm checks, Legionella flushing etc.
- Maintain and oversee the upkeep of the hotel’s swimming pool, ensuring water quality, cleanliness, and compliance with safety regulations
- Carry out painting, decorating, and minor carpentry work as required
- Monitor and report any major repair needs or potential hazards
- Liaise with external contractors when necessary
About You:
We are looking for someone who is practical, reliable, and enjoys problem-solving. The ideal candidate will have:
- Previous experience in a maintenance or facilities role, preferably in a historic country house hotel setting
- Basic knowledge of plumbing, electrical work, and general handyman skills
- A proactive and positive attitude with great attention to detail
- Ability to work independently
- Strong organisational skills and ability to prioritise tasks
- A commitment to health and safety standards and the ability to work with our compliance system.
What we offer:
- Competitive salary based on experience plus service charge
- 28 days holiday per year
- Duvet day on your birthday
- Discounted stays at the Collection’s hotels and dining venues
- Discounts with local partner attractions
- Free on site parking
- Access to Hospitality EAP (wellbeing support, discounts, cashback platform)
- Being part of a friendly and supportive team in a stunning location
Why join us?
We’re proud to do things differently. Sustainability is at the heart of everything we do, and we are delighted to hold Silver Green Tourism accreditation, placing us among leading responsible hospitality brands. Most importantly, you’ll be joining a team that cares—about our guests, our community, and each other.
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