Position Title: Corporate Security Officer (Relief / Zero Hours)
Reports To: Operations Manager
Location: Flexible with travel across client sites
Contract Type: Zero Hours (Relief / Bank)
Role Purpose
This role sits at the front line of our corporate service delivery. As a Corporate Security Officer within our relief team, you will represent CYS across a portfolio of high‑profile corporate environments. You will be deployed flexibly across multiple sites, often at short notice, requiring you to rapidly understand site‑specific requirements and deliver a consistent, high‑standard service every time. This is not a static guarding role; it requires professionalism, adaptability, and the ability to integrate into different environments without disruption. You are there to maintain safety, protect assets, and contribute to a positive, professional client experience – while embodying our values in every interaction.
Key Responsibilities
- Customer Excellence – Deliver a consistently high standard of front‑facing security across multiple corporate environments.
- Act as a visible and professional presence, creating a safe and welcoming environment for building users and visitors.
- Build trust quickly with clients and colleagues, even when working on a site on an occasional basis.
- Adapt communication style to suit different client cultures and expectations.
Operational Delivery
- Carry out security duties including access control, patrols, incident response, and emergency procedures.
- Rapidly absorb and apply site‑specific assignment instructions and protocols.
- Maintain vigilance and situational awareness across unfamiliar environments.
- Respond to incidents professionally, escalating where required in line with procedures.
- Maintain accurate records of incidents, activities, and observations.
Flexibility & Mobility
- Work a flexible shift pattern (typically 4 on / 4 off when deployed, but not guaranteed due to zero hours nature).
- Travel between sites across the defined geographical area as required.
- Be available for short‑notice deployments to support operational needs.
- Work across different client sites, potentially on a daily or weekly rotation.
People & Culture
Represent CYS values of kindness, integrity, and trust in all interactions. Support colleagues and contribute to a positive working environment across all sites. Maintain professionalism regardless of environment, pressure, or client expectations.
Training & Development
- Undertake training across multiple client sites to increase deployment flexibility.
- Actively engage in site inductions and continuous learning.
- Maintain all required licences and certifications.
- Be willing to qualify on additional sites to support business agility.
Data & Technology
- Use company and client systems for reporting, logging, and communication.
- Accurately complete incident reports and digital records.
- Engage with evolving technology used to support smarter security delivery.
Compliance & Assurance
- Ensure full compliance with all SIA licensing requirements and company policies.
- Follow all assignment instructions, risk assessments, and health & safety procedures.
- Maintain high standards of appearance, conduct, and professionalism at all times.
- Support audits, inspections, and quality assurance processes where required.
Person Specification
Essential
- Valid SIA Licence (Door Supervisor or Security Guarding)
- Proven experience in corporate security or front‑of‑house security environments
- Exceptional communication skills – confident, clear, and professional
- Ability to adapt quickly to new environments and expectations
- Strong situational awareness and decision‑making ability
- Professional appearance and demeanour
- Willingness and ability to travel across multiple locations
- Flexible availability, including days, nights, and weekends
- Strong reliability and commitment – trusted to represent the business across multiple sites
- Ability to work independently with minimal supervision
Behavioural Expectations
- Accountability: Takes ownership of performance and delivers consistently high standards regardless of environment
- Adaptability: Adjusts quickly to new sites, teams, and client expectations without disruption
- Professional Judgement: Makes sound decisions in dynamic environments
- Collaboration: Works effectively with different teams and integrates quickly into new settings
- Communication: Builds rapport quickly and communicates clearly at all levels
Desirable
- Experience working across multiple sites or in relief roles
- Corporate, commercial, or high‑end property security experience
- First Aid qualification
- CCTV Licence
- Experience with digital reporting systems
- Knowledge of Central London corporate environments
What We Offer
- Flexible working aligned to your availability
- Opportunity to work across a range of high‑profile corporate environments
- Ongoing training and multi‑site development opportunities
- A role within a values‑driven business that prioritises people as much as performance
- The opportunity to be part of a growing, ambitious organisation redefining security
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