SALARY: £25,272 (Grade A) Pro rata against standard 37.5hr week, enhanced rate payable for nights weekends and bank holidays
HOURS: Average 42 hours per week Monday to Sunday. Day and night shifts plus weekends.
Main duties of the job
What You’ll Be Doing
- Providing a visible, reassuring presence across the hospital site
- Supporting staff, patients, and visitors with queries and assistance
- Responding to incidents in a calm and professional manner
- Helping to de‑escalate challenging situations safely
- Monitoring access and ensuring hospital policies are followed
- Working closely with clinical teams and other support services
- Monitor car parking and parking enforcement within the site policy
About us
Our Commitment to Inclusion
We invite candidates from all backgrounds irrespective of age, disability, gender reassignment, marital status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We promote a diverse and inclusive workplace. We believe that different perspectives and experiences strengthen our team and improve the service we provide. We particularly encourage women to apply due to under‑representation within the security team, and individuals who may not have considered a career in security before but have strong transferable people and problem‑solving skills.
AGH Solutions.
AGH Solutions Limited is a subsidiary of Airedale NHS Foundation Trust. We are an “Arms Length” commercial company who provide a range of services to the trust on a contractual basis.
You will benefit from a pension scheme (Note: NEST, not NHS), sick pay, maternity pay, the Trust Employee Assistance Programme and a range of other benefits. Anti‑social hours and weekends are paid at an enhanced rate.
Why Join Us?
- Be part of a supportive and inclusive team
- Make a real difference to patient and staff safety
- Opportunities to develop new skills and progress your career
Job responsibilities
About the Role
We are looking for approachable, reliable, and professional individuals to join our Security Team. As a Hospital Security Officer, you will play an important role in helping to maintain a safe, calm, and supportive environment for patients, visitors, and staff.
This is a people‑focused role where communication, teamwork, and professionalism are just as important as security awareness.
What We’re Looking For
We welcome applicants from all backgrounds and experiences. You do not need to fit a stereotypical profile to succeed in this role.
We’re particularly interested in people who:
- Communicate clearly and respectfully with a wide range of people
- Stay calm and confident in busy or challenging situations
- Work well as part of a team
- Show good judgement and a responsible approach to safety
- Are dependable and take pride in their work
Experience in security is helpful but not essential; we want skills, qualities and values.
Qualifications
- Willing to work towards (and successfully obtain) SIA and CCTV badges.
- Holds SIA and CCTV badges
- GCSE English at grade A–C
- Ability to follow instructions both verbal and written
- Able to speak, read and write a good standard of English
Knowledge
- Understanding of Confidentiality
- Demonstrates an understanding of Dignity and Respect
- Understanding of Health and Safety
- Knowledge of an NHS organisation or similar environment
Experience
- Basic knowledge of health and safety in a working environment
- Previous experience of working in a hospital/healthcare/care home environment
Other
- Able to complete work records accurately
- Able to work to schedules, procedures and deadlines
- Ability to de‑escalate conflict situations through negotiation
- Ability to use reasonable, necessary and proportionate force when appropriate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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