Head Waiter

The Role

We’re looking for Head Waiters / Head Waitresses to join Cubitt House.

As a Head Waiter / Head Waitress, you’ll be a key leader on the floor, delivering warm, attentive, and professional service to every guest while supporting the management team in driving exceptional service standards. You’ll help create memorable dining experiences, leading by example to ensure each visit exceeds expectations and reflects our commitment to hospitality excellence.

Key Responsibilities

• Deliver friendly, efficient, and professional service to all guests.
• Lead and support the front‑of‑house team throughout service.
• Take orders, serve food and drinks, and ensure accurate billing.
• Maintain cleanliness and organisation of service areas.
• Collaborate with managers and kitchen teams to ensure seamless service throughout the shift.
• Assist with stock management, table settings, and preparation as needed.
• Support the training and development of junior team members.
• Ensure compliance with health, safety, and hygiene standards.
• Support colleagues and contribute to a positive, welcoming atmosphere.

Skills & Experience

• Previous experience in a similar front‑of‑house hospitality role is essential.
• Strong leadership and communication skills.
• Friendly, approachable, and professional attitude.
• Passion for delivering excellent customer service and guest experiences.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• Confidence leading a section and supporting wider team operations.
• Full eligibility to work in the UK.

Benefits

• Competitive pay plus service charge. Advertised rate is inclusive of tronc.
• 50% off food & drink across all Cubitt House pubs.
• Perkbox – 30 points every month to spend however you like.
• Enhanced maternity and paternity leave.
• Nursery scheme vouchers.
• Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house.
• Wagestream.
• Company pension.
• Cycle to Work Scheme.
• Flexible shift patterns.
• Length of service rewards.
• Employee of the Month recognition.
• Supplier trips, tastings, and external learning opportunities.
• Monthly Bar Academy for cocktail mastery and premium drinks training.
• Quarterly staff socials, competitions, and a legendary Christmas party.
• Free language development school to help you grow.
• A bottle of champagne on your birthday.
• A supportive, passionate culture that values both skill and character.

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