Diagnostic Technician (VW, JLR, Stellantis Groups)

An established and growing automotive dealership group is seeking an experienced Diagnostic Technician to join its technical team. This role involves diagnosing, repairing, and maintaining a wide range of modern vehicles, with a strong focus on advanced vehicle systems and new technologies.

You will work with the latest diagnostic equipment and manufacturer-approved tools, playing a key role in delivering high-quality repairs, first-time fixes, and excellent customer outcomes.

Key Responsibilities

• Vehicle Diagnostics: Carry out in-depth fault finding and diagnostic assessments to accurately identify issues and resolve customer concerns efficiently.
• Maintenance & Repair Work: Complete routine servicing and complex repairs across electric, hybrid, and internal combustion vehicles, including high-voltage systems, powertrain components, and charging systems.
• Safety Standards: Follow strict health and safety procedures when working on all vehicle types, particularly high-voltage systems.
• Technical Reporting: Accurately document diagnostic results, repair work, parts usage, and labour times in line with warranty and compliance requirements.
• Software Updates: Install and verify vehicle software and firmware updates in accordance with manufacturer guidelines.
• Customer Support: Clearly explain technical findings and repair recommendations when required, ensuring customers understand the work being carried out.
• Quality Assurance: Ensure all repairs meet manufacturer quality standards and internal workshop benchmarks.
• Parts Coordination: Identify required components and liaise with parts teams to ensure timely repair completion.
• Continuous Learning: Stay current with evolving vehicle technology through structured training and certification programmes.

Requirements

• Qualifications: Recognised qualification as a Diagnostic or Senior Vehicle Technician (brand-specific experience beneficial but not essential).
• Experience: Proven experience in a workshop environment carrying out diagnostics and complex repairs.
• Technical Ability: Strong understanding of vehicle electrics, electronic systems, and modern diagnostic tools.
• Safety-Focused: Demonstrated commitment to safe working practices.
• Communication Skills: Ability to explain technical issues clearly and professionally.
• Team-Oriented: Comfortable working collaboratively within a busy workshop environment.

Benefits

• Highly competitive salary and bonus structure
• Relocation support
• Tool allowance and workwear provided
• Ongoing manufacturer-backed training and career development
• Long-term progression opportunities within a stable and expanding dealer group
• Supportive working environment with access to modern facilities and equipment

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