The purpose of this role is to manage and support the delivery of ICT solutions within the Wye Valley NHS Trust Pharmacydirectorate, ensuring that data systems are maintained, current, and aligned with operational needs. This includes enabling efficient, responsive, and financially sound pharmacy operations; supporting accurate procurement, dispensing, and labelling of medicines; and ensuring clear visibility of medicine availability.
The post-holder will lead the Pharmacy Data Systems team, liaise with internal stakeholders and external providers, and ensure high-quality, evidence-based data reporting. They will also oversee staff training and development in data systems, contribute to business continuity planning, and ensure that all digital services meet departmental, Trust, and NHS strategic objectives. There will also be operational commitment to the Pharmacy service weekends and Bank Holidays on a formal rota (currently 1:6). (ROTATION FREQUENCY SUBJECT TO CHANGE)
Main duties of the job
To identify, develop, and lead improvements for the pharmacy data systems, ensuring they meet operational needs and align with Pharmacy Board directives.
To maintain and implement written Standard Operating Procedures (SOPs) and training programs to support consistent and compliant use of Pharmacy Data systems.
To schedule and oversee maintenance and development tasks for the Pharmacy Data Systems team, while actively contributing to their execution.
To investigate and respond to data system or reporting errors, directing corrective actions and escalating to the Chief Technician when necessary.
To develop and implement operational processes for the cabinets across the Trust’s clinical sites.
To manage the maintenance and accuracy of data, ensuring compliance with financial, regulatory, and procedural standards.
To ensure that data sets used for medicine procurement, distribution, and dispensing are accurate, up to date, and compliant with regulatory and professional standards.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT, the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.
More than 3,500 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”
Our values – Care, Accountability, Respect and Excellence – are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Person Specification
Qualifications
- NVQ Level 3 and/or BTEC in Pharmaceutical Science
- Registration with the General Pharmaceutical Council as Pharmacy Technician
- Evidence of continuing professional development
- Management Qualification at Level 3
Skills
- Communicate effectively to all levels of staff
- IT Literate in routine Microsoft applications (Word, PowerPoint, Excel etc)
- Extensive knowledge of any of, or all, Pharmacy Data Systems
- High degree of self-motivation and ability to work on own initiative
- Knowledge and understanding of basic management principles including team management and motivation
Experience
- Experience of leading and managing a team, inclusive of multi-disciplinary and collaborative working
- Significant relevant experience as Pharmacy technician
- Significant experience/knowledge of a Pharmacy inventory management system
- Experience of writing, editing and validating Standard Operating Procedures
- Experience of developing, maintaining and developing data sets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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