Sales Support Executive

Overview

Broadleaf are a leading UK manufacturer and retailer of beautiful wood flooring based in Llandybie, Ammanford. We have 10 retail showrooms across the UK plus a strong commercial arm servicing hospitality, retail and developers and over the last 20 years have built a proud reputation for quality, choice and service.

We are currently looking for a capable, reliable and efficient Sales Support Executive to join our busy HQ sales team. Working closely with our commercial team and showrooms, as well as directly with customers, this is a varied and interesting role with no two days quite the same, ideal for a confident, well organised people person with first rate admin skills.

Responsibilities

• Dealing with customer enquiries
• Corresponding with customers
• Liaising with the sales, production and warehouse teams
• Raising quotes and invoices
• Arranging samples and deliveries
• Collecting payments
• Processing internal paperwork
• Inputting information into our customer management system

Qualifications and Skills

• Strong customer service focus with the ability to deliver excellent service
• Strong written and verbal communication skills; able to deal confidently and professionally with customers and colleagues on the phone, by email and face to face
• Good administrative skills – accuracy, attention to detail, filing and keyboard skills
• Legible handwriting and comfortable with a calculator to work out prices and quantities
• Well organized; able to multi-task; positive “can do” attitude; works well as part of a team

Salary and benefits

• £12.60 – £13.75 per hour, plus bonus, pension & benefits
• 28 days annual holiday entitlement inc bank holidays
• No Christmas, bank holiday or weekend working
• Free on-site parking
• Company bonus scheme
• Generous staff discount
• Perks At Work membership offering discounts on travel, leisure and retail plus online personal development, fitness and well-being coaching
• Company sick pay after 12 months service
• Great working conditions
• Friendly team

Working hours

Mon – Friday, 35 – 37.5 hours

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Technology, Information and Internet

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