Role: Site Manager Contract Cleaning
Salary: £45-50k plus benefits
Job Status: Full Time/ Permanent
Location: South London
Vacancy Reference: VR/05466
Role Description:
We are recruiting on behalf of a client for an experienced Account Manager to oversee the delivery of cleaning and associated services at a site in South London. This is a fully site-based role with responsibility for maintaining high service standards, leading and developing the operational team, and ensuring compliance across the contract.
The successful candidate will provide day-to-day leadership to cleaning and support colleagues, ensuring services are delivered safely, efficiently and consistently. Working closely with key stakeholders and wider facilities teams, you will help maintain a professional, well-managed environment while supporting the continued development of the operation.
Our client is seeking someone with a strong operational background in commercial cleaning, soft facilities management or a similar service-led environment, with the ability to lead teams, manage service delivery and build effective working relationships.
Key Responsibilities:
- Oversee the day-to-day delivery of cleaning and associated services
- Lead, support and develop a site-based operational team
- Maintain high standards of cleanliness, presentation and service delivery
- Plan and coordinate routine and periodic cleaning activities
- Carry out regular quality and compliance audits
- Monitor performance against agreed service standards and address any areas of concern
- Manage staffing requirements, rotas, absence and payroll processes
- Support recruitment, induction, training and ongoing development
- Oversee relevant contractors and specialist service providers
- Manage stock, equipment and operational resources
- Maintain appropriate Health & Safety and compliance standards
- Produce reports and attend operational and client meetings as required
- Manage service-related feedback and ensure issues are resolved effectively
- Identify opportunities for continuous improvement and more effective ways of working
- Work collaboratively with other teams to support the wider operation.
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