Head of Student Finance and Income

Type of Contract: Permanent (On-Site)Department: FinanceLocation: London, GreenfordOur Vision: Changing lives through education.

Overview

Are you a strategic thinker with a passion for financial excellence and student experience? We’re looking for a dynamic Head of Fees and Income to lead the charge in managing tuition fees, billing, and income collection across our institution.

Responsibilities

• Lead the strategic development of tuition fee policies and payment plans.
• Oversee student billing, income collection, and debt recovery processes.
• Ensure compliance with UK regulations (CMA, SLC, OfS, etc.).
• Collaborate across departments to enhance the student journey.
• Manage a high-performing team with a focus on service excellence.
• Provide insights and reports to senior leadership and governing bodies.

Qualifications

• Proven experience in student finance within higher education or a similar environment.
• Strong knowledge of UK tuition fee structures and funding models.
• Excellent financial acumen and experience with financial systems and reporting tools.
• Strong leadership and team management skills.
• Exceptional communication skills and stakeholder engagement abilities.
• Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals.
• Experience in managing debt recovery processes and improving income collection efficiency.
• Proficiency in data analysis and income forecasting to support financial planning.
• Knowledge of compliance requirements related to CMA, SLC, OfS, and student finance.

Impact

• Drive accurate income forecasting and reporting.
• Improve billing efficiency and debt recovery outcomes.
• Enhance student satisfaction through clear, responsive fee management.
• Support institutional financial health and strategic planning.

What We Offer

• 25 days annual leave, plus 8 public holidays.
• 1-day extra leave per year of service, up to a maximum of 5 days.
• Workplace pension scheme.
• Tuition reimbursement for career development courses.
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
• Perks@Work discounts platform, wellbeing centre and much more.
• Reward and recognition programme.
• £500 award employee referral scheme.
• Discretionary annual performance bonus.

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