Senior Complaints Operations Leader – Motor Finance

Oodle Car Finance is seeking a Senior Complaints Operations Manager based in Manchester. In this role, you will lead and oversee the entire complaints lifecycle, ensuring compliance with FCA regulations and delivering high-quality service outcomes.

The ideal candidate will have substantial operational leadership experience within a regulated motor finance setting, possess strong stakeholder management skills, and demonstrate a customer-focused mindset. This hybrid position demands both strategic oversight and practical engagement in enhancing the complaints process.

#J-18808-Ljbffr…