Field Engineer – Break Fix

Already working in Telecoms but looking to work for the client on a full fibre network for more stability and security? A starting salary of £28,000 to £32,000 dependent upon experience and current qualifications.

Reporting to the Operations Manager, the Field Engineer will be responsible for a variety of tasks involved in the Break Fix of the Gigaclear FTTH / FTTP network, including traditional (civils / buried) and PIA underground and overhead work.

Key Accountability & Responsibilities

• Delivery of the allocated Break Fix schedules, working with stakeholders to deliver on time, safely and to standard.
• Break Fix work may include traditional underground/buried network, as well as PIA overhead and underground issues and repair.
• Service repair on PIA PON network communities.
• Initial first response to Gigaclear’s overhead poles to assess and provide feedback for contractor instruction.
• Fibre splicing and testing.
• Responsibility for own and team’s assurance across quality and Health & Safety standards.
• Understand, interpret and adhere to risk & method assessments.

Knowledge & Experience

• Background in civils, fibre and/or telecoms, ideally fibre optic networks (FTTH / FTTP).
• Previous experience of installations, fault fix, repair and/or maintenance.
• Ability to troubleshoot, diagnose and fault fix network issues.
• Familiarity with field civils specifications, such as NRSWA.

Qualifications & Accreditations

• Full driving licence (manual), held for 12 months+.
• DBS check (or ability to pass).
• Ideally already hold a NRSWA Operative accreditation.

Note: All offers of employment are subject to interview. You will be required to undergo licence checks, regular driving style monitoring, a drug & alcohol test as part of onboarding, and ongoing random drug & alcohol testing throughout employment.

Staff Rewards, Benefits and Opportunities

• Generous employer pension – up to 8% matched contribution.
• Income protection & life assurance.
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days.
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice.
• Unlimited access to online training and development content via the Learning Management System.
• Long‑service benefits and monthly employee recognition.
• Enhanced maternity and paternity provisions.
• Flexible working environment.
• Health & wellbeing initiatives and company‑funded social events.

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