Receptionist – 5 Star Hotel

Receptionist – 5-Star HotelWatford

Salary: £28,933 per annum

We are looking for a friendly, professional and customer-focused Receptionist to join a prestigious 5-star hotel in Watford.

As the first point of contact for guests, you will play a key role in delivering an exceptional guest experience, ensuring every arrival, stay and departure is handled efficiently and professionally.

Key Responsibilities:

• Welcoming guests and managing check-ins and check-outs
• Handling guest enquiries both in person and over the phone
• Processing reservations and updating guest records
• Providing information about hotel facilities and services
• Ensuring the reception area is presented to a high standard
• Delivering outstanding customer service at all times

Requirements:

• Previous reception, front office or customer service experience
• Excellent communication and interpersonal skills
• Professional appearance and manner
• Strong organisational skills and attention to detail
• Experience using hotel booking systems is advantageous

What’s on Offer?

• £28,933 per annum
• Opportunity to work within a luxury 5-star hotel
• Career progression opportunities
• Supportive and professional working environment

Apply today for more information.

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