Policy Specialist – Trust & Safety / Content Policy Operations
Policy Specialist opportunity for someone who has handled high-stakes policy escalations, legal removal requests, or platform integrity workflows inside a fast-moving digital environment.
The Offer
- Hybrid London role: 3 days onsite per week
Role and team
I’m looking for a Policy Specialist to join a leading global technology environment, working across Trust & Safety, Legal, Product, Operations, and vendor teams.
This is a strong fit for someone coming from policy operations, content governance, legal operations, compliance operations, platform integrity, regulatory response, risk investigations, or marketplace safety. You’ll be close to complex policy decisions, sensitive escalations, legal removal workflows, and operational improvements that need sound judgement, structure, and cross-functional influence.
Responsibilities
- Assess and process legal takedown or removal requests with care, accuracy, and policy judgement
- Manage sensitive or high-impact escalations involving multiple internal stakeholders
- Work confidently with Legal, Product, Trust & Safety, Operations, and vendor teams
- Turn complex policy issues into clear recommendations and practical workflows
- Improve processes, governance, quality standards, and operational consistency
- Balance compliance, user trust, risk, and business priorities in fast-moving situations
Ideal backgrounds include large-scale technology platforms, social media, online marketplaces, search, gaming, streaming, fintech, digital platform operations, or regulated online services.
You’ll need strong analytical thinking, excellent written communication, calm judgement under pressure, and the ability to influence without relying on authority. Experience working with outsourced or vendor operations teams would be a real advantage.
Next Steps
Please apply with your CV. All applications will be dealt with in the strictest of confidence by Jean at Principle
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