Go back Cornwall Partnership NHS Foundation Trust
Administrative Assistant – MSK Physiotherapy
The closing date is 07 June 2026
An opportunity has arisen to join the friendly, busy physiotherapy outpatient service, at St Austell Hospital, as a member of the Admin and Clerical team, providing patient facing reception support within the MSK physio department.
We pride ourselves on delivering high quality care and are committed to living our values in all our work:
- Compassionate services
- Achieving high standards
- Respecting individuals
- Empowering people
We are a team of physiotherapists who accept and manage referrals from consultants, GPs, other healthcare professionals and self referral. The main role is to provide both patient facing reception and administrative cover to a busy outpatient physiotherapy department.
The role involves patient facing department reception cover, organising diaries, letter writing, making and receiving telephone calls to organise appointments, ordering, data entry using our electronic booking and notes system.
You will need to be computer literate. You will be required to work using your own initiative within a busy team, with the ability to organise and prioritise work efficiently. You must be able to communicate well and have an adaptable and flexible attitude to your work. This post is primarily based at St Austell Hospital and supporting Restormel MSK physio team, including both Newquay and St Austell OPD and the countywide service.
This post is part time for 18.75 hours per week.
Main duties of the job
To provide comprehensive reception, administrative and clerical support to the Musculoskeletal Outpatient Physiotherapy Team.
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
- Cornwall Foundation Trust
- Royal Cornwall Hospitals NHS Trust
- Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education / Qualifications and Relevant Experience
- Good general education including GSCE English or equivalent
- RSA II Typing/ Word processing CLAIT level 2 or equivalent
- Experience of working within the NHS
- Good written and verbal communication skills
- Able to work in a pressured work setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cornwall Partnership NHS Foundation Trust
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