Events Coordinator – Shark Club & Sandman Signature Hotel Gatwick
Our people are the heart and soul of our business, and we are on the hunt for positive, hospitality-driven, team-oriented individuals to join our Events Team at Shark Club and Sandman Signature Hotel Gatwick. The Events Coordinator plays a crucial role in delivering outstanding experiences for every guest, ensuring they leave happier than when they arrived, while fostering a strong sense of teamwork among colleagues. This fast-paced, rewarding role involves a diverse mix of events, from corporate functions and private celebrations to live sports nights and themed experiences.
Key Responsibilities
- Coordinate and deliver memorable events from initial enquiry through to execution
- Orchestrate exceptional guest experiences by anticipating needs and going the extra mile
- Liaise with guests, clients, and internal teams to ensure smooth event delivery
- Support event setup, hosting, and breakdown when required
- Assist with creating bookings, managing event details, and upselling packages
- Exhibit hospitality essentials such as answering queries, supporting service, and assisting the team during events
- Handle guest feedback and concerns professionally, ensuring every guest leaves happy
- Help maintain a clean, organised, and welcoming environment
- Work closely with bar, kitchen, and hotel teams to deliver seamless experiences
Key Requirements
- Strong ability to lead conversations and engage confidently with guests
- Outgoing, positive, and energetic personality
- Highly organised with the ability to multitask in a fast-paced environment
- A natural team player with a proactive mindset
- Comfortable promoting food, drink, and event experiences
- Previous hospitality or events experience is an advantage (but not essential)
Working Hours
Flexible shifts including evenings and weekends. Weekend work is required, but not every week, allowing for a healthy work-life balance.
Opportunities
- Gain valuable experience in time management, events planning, and communication
- Successful candidate will have the opportunity to progress into a fixed salary position following the completion of their probation period
- Expand your professional network and build lasting relationships
- Develop strong people skills in a customer-focused environment
- Grow your career within a rapidly expanding hospitality group
- Explore opportunities to support new venue openings across the UK and Ireland
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