REF163E
General Description / Purpose
The Supply Chain Coordinator plays a key role in ensuring the effective execution of end‑to‑end supply chain activities across procurement, inventory, and logistics. The role focuses on protecting delivery commitments, improving supplier performance, and supporting inventory and working capital optimisation. Operating without direct budget ownership, the role has significant influence over supplier outcomes, delivery risk, and operational efficiency, and offers clear development potential into senior supply chain or procurement roles.
Role Responsibilities
Supply Chain Execution & Expediting
- Proactively expedite components and materials to meet operational and customer requirements, optimising material flow and supplier on‑time delivery.
- Ensure timely receipt of materials from approved suppliers into correct storage locations or in‑field use.
- Identify and escalating delivery, quality, or capacity risks, coordinating corrective actions with suppliers and internal teams.
Supplier & Stakeholder Management
- Build effective working relationships with Procurement, Logistics, Stores, Finance, Project Teams, Operations, and external suppliers.
- Act as a coordination point between internal and external stakeholders to resolve supply interruptions and prevent re-occurrence.
- Support the Supply Chain Manager EMEA with project and programme coordination activities.
Performance, KPIs & Continuous Improvement
- Generate, maintain, and communicate Supply Chain KPIs including on‑time delivery, inventory health, and cost‑related metrics.
- Perform root cause analysis on KPI performance and develop improvement actions.
- Actively identify process inefficiencies and support continuous improvement initiatives across supply chain execution.
Governance, Compliance & Risk
- Manage GRNI and invoice queries to resolution, implementing preventative controls to avoid recurrence.
- Establish and maintain standard processes, work instructions, and RAID logs for supply chain improvement activities.
- Ensure supplier compliance with Certificate of Conformity and related quality obligations.
Key Measures of Success (indicative)
- Supplier on‑time delivery performance
- Accuracy and timeliness of KPI reporting
- Reduction in GRNI ageing and repeat invoice issues
- Improved inventory health and reduced supply disruption risk
Required Qualifications
Education: GCSE Maths & English Grade C/4 (or equivalent).
Experience: Minimum 5 years’ experience in a purchasing or supply chain role.
3 years rail industry experience (Desirable).
Licenses/Certifications: CIPS or working towards (Desirable).
Knowledge, Skills and Abilities: Intermediate IT literacy skills specifically in ERP/MRP systems, Excel, Microsoft 365 programs and Power BI.
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