Overview
£75,000 – £100,000 basic per annum, plus benefits. Remote with some European travel.
Imagine a role where expertise in lead management and customer success directly impacts the growth and satisfaction of high-profile clients. As an Account Director Europe, you will be at the forefront of delivering excellence in lead management consultancy. This is a chance to shape client strategies, foster strong relationships, and uphold the highest standards of customer success.
Who They Are
They are a forward-thinking company dedicated to helping their clients achieve excellence in lead management. Their mission is to deliver unparalleled customer success through innovative solutions and a deep understanding of their OEM clients’ needs. They pride themselves on their collaborative environment, where every team member’s contribution is valued, and continuous improvement is a shared goal.
What You’ll Be Doing
- OEM Client Engagement: Become the face of the company for your European client base, ensuring their success and satisfaction.
- Strategic Planning: Develop and execute tailored Customer Success Strategies for each client.
- Consultative Advice: Advise clients on best practices for implementing the company’s products to boost sales and customer satisfaction.
- Collaborative Work: Engage in multi-agency and strategic meetings, working closely with colleagues to drive results.
What You’ll Need to Bring
- Proven Experience: Demonstrated success in managing and developing OEM client relationships in a customer success environment.
- Industry Insight: Significant experience within the OEM industry or software and technology into the space.
- Interpersonal Skills: Strong ability to interact with individuals at all levels, both internally and externally.
- Technical Proficiency: Skilled in Word, Excel, and PowerPoint, with excellent written and oral communication abilities.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales, Consulting, and Customer Service
Industries
- Motor Vehicle Manufacturing, Retail Motor Vehicles, and Software Development
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