Company: British Airways
Location: Ringway
Job Description:
A leading airline is looking for a Senior Manager – Contact Centre to lead a large team and enhance customer service. The role involves setting direction for performance, overseeing multi-channel operations, and utilizing data insights to drive improvements. Successful candidates will demonstrate strong leadership skills, experience in operational environments, and the ability to engage teams effectively. This position offers a competitive salary and great benefits, including staff travel options.#J-18808-Ljbffr…
Posted: April 5th, 2026