An exciting opportunity to join us as a permanent Support Manager for the Referrals and Bookings team at the largest single site cancer centre in Europe.
As a Support Manager in the Referrals and Bookings team, you will play a pivotal role in ensuring timely and efficient referral-to-appointment processes for our patients. As a successful candidate, you will have the rewarding opportunity to make a tangible impact on the patient experience by overseeing and optimising the referral and booking team, systems and processes. If you are passionate about making a real difference in the lives of patients and possess exceptional managerial and organisational skills, we invite you to apply and be part of our dedicated team committed to delivering outstanding patient care.
The Support Manager will have planning, performance and service delivery, financial planning, HR, I.T and audit responsibilities. The Support Manager will also be responsible for managing the Overseas Visitors for the Trust ensuring that all charges raised for Overseas Visitors are in accord with the latest NHS regulations.
Please Refer To The Job Description For Further Detail.
- Responsible for the development of clinic templates and management of electronic patient record systems and appointment processes within the Referrals and Bookings team responsibility.
- Responsible for the assessment of eligibility of care for overseas visitors following the criteria set out by the Department of Health.
- Provides management support to the Assistant Service Manager and Deputy Service Manager for Referrals and Bookings and Outpatients Reception.
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
For further details / informal visits contact: Name: Roxanne De’Lacey Smith Job title: Assistant Service Manager Email address: roxanne.delaceysmith@nhs.net Telephone number: 0161 918 2038
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