We are seeking an experienced professional to support the delivery and development of democratic and civic services within a local government environment. The successful candidate will play a key role in civic engagement, elected member support, election logistics, and service improvement initiatives.
Key Responsibilities
- Manage the day-to-day operation of civic and ceremonial services.
- Coordinate civic, community, and charitable events.
- Provide leadership and supervision to support staff and casual employees.
- Monitor budgets, prepare financial reports, and support budget planning.
- Review and improve processes relating to elected member support, including training, declarations of interest, and ICT arrangements.
- Assist with the planning and logistical delivery of elections.
- Support the implementation of operational plans and risk management processes.
- Contribute to the leadership and development of democratic services.
- Deputise for senior managers when required.
- Lead or support projects aimed at improving service delivery and governance.
- Develop innovative approaches to civic and democratic services.
- Undertake other duties consistent with the level and nature of the role.
Person Specification
- Experience working at a management level.
- Understanding of local government governance, legislation, and democratic processes.
- Experience building effective relationships with a wide range of stakeholders.
- Ability to use technology to improve service effectiveness.
- Strong written, verbal, presentation, and briefing skills.
- Competence in Microsoft Office applications.
- Ability to identify and manage operational risks.
- Strong leadership, communication, negotiation, and collaborative working skills.
- Commitment to equality, diversity, and inclusion.
- Membership of a relevant professional body.
- Experience managing budgets.
- Knowledge of corporate governance within a local authority setting.
- Detailed understanding of committee and decision-making processes.
Working Arrangements
- Regular evening and weekend work may be required.
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